Cancellation terms: The ski hire may only be cancelled in the event of illness, accident or other compelling reason (e.g. death of a close relative or fellow traveller, exceptional circumstances relating to an epidemic/pandemic which prevent the client from travelling or being able to use the equipment). The cancellation must be communicated in writing to No1 Sports or to email@example.com and accompanied by the supporting documentation.
No refund will be made in respect of late collection of the equipment by the customer, inability to collect the equipment for any other reason or early return.
Adverse weather conditions or other impediments beyond the control of No1 Sports do not constitute grounds for withdrawal from the contract.
Should the customer suffer injury or illness during the rental period, the following conditions apply, subject to presentation of a medical certificate:
- Reimbursement of the rental price is only possible if the rental equipment is returned to No1 Sports immediately upon the occurrence of the injury/illness.
- If point a) is satisfied, the outstanding rental amount will be refunded from the date of issue of the above-mentioned medical certificate. No refund will be made without a medical certificate.